Getting Over Yourself

July 30, 2010

Thad Allen as spokesperson

Filed under: Observations — Barbara Rocha @ 9:51 am
Tags: , , , ,

Coast Guard Admiral Thad Allen (retired), isn’t flashy, but flashy would be totally out of place in talking about the state of the oil spill and what’s being done to make it right.

His balanced demeanor is an excellent example of being invisible. He keeps you focused on the steps being taken, the work, and the outcome. He doesn’t incite riots and he gets respectful questions which he thoughtfully and succinctly answers. And if a question has  a barb in it, he doesn’t take the bait.

Disasters such as the oil spill always whip up emotions that can take things way off course. When the spokesperson avoids the emotional traps, there’s hope of effective communication and the possibility of turning things around.


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