Getting Over Yourself

August 30, 2017

What to do when people get snarky when you make your point

Filed under: Tips — Barbara Rocha @ 9:47 am
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My mother used to tell me, “It’s your tone of voice” when I complained about how my brother was treating me. So first it’s important to be aware of your tone of voice, making sure you’re not sounding superior or condescending. You’ll get a lot less push back if you present the idea as something to be considered rather than something fixed in concrete. Even when there is no other possible way to look at the situation, someone will, and they just won’t hear someone who is telling them they are wrong.

It’s true, though, that sometimes the listener is so sensitive to the subject at hand, that they’ll get snarky anyway, regardless of how reasonable you sound. And then you have to continue to not get in the way–to not take anything they say personally. They may feel the need to rant. You need to feel the need to stay focused on ideas, not on personalities, and never let yourself feel like a target. They’re ranting because the issue threatens them in some way and they just lash out.

Listen and nod. But don’t take the bait. And perhaps say something calm about their obviously having thought about this a lot. “And yet, for the moment, I stand by my remarks.”

http://www.GettingOverYourself.com

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January 23, 2017

Don’t try to be a perfect speaker

Filed under: Observations — Barbara Rocha @ 1:07 pm
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We tend to focus on getting everything right when we speak because we don’t want to look stupid. So we focus on trying not to make any mistakes rather than focusing on helping the audience get the message.

It’s the wrong focus. You’ll end up being stiff and mechanical making it almost impossible to connect with your audience.

Speaking is about connecting, not about perfection.

Rather than be perfect, be human.

You get more trust and credibility by being genuine than you do by being perfect. Better to make a mistake and be real, than to be perfect and unreachable.

So, comb your hair, organize a great message, and then get the heck out of the way and let ‘‘er rip.

Fie on perfection! It’s highly overrated.

 

http://www.GettingOverYourself.com

December 16, 2016

How to be comfortable with strangers

It doesn’t matter if it’s a speech, networking, or meeting new people at a party, the solution starts in the same place.

I’ve talked about changing your thinking when you’re speaking from “what if I mess up?” to “how can I help these people?” And it’s the same in any group situation where you feel uncomfortable.

There’s someone else in a networking or party situation that feels just the way you do. And probably several “someones.” But when we’re focused on trying not to look stupid we don’t notice the others who are in the same boat.

When you attend an event where you don’t know anybody (and maybe you don’t even want to know anybody) you’ll make the whole thing a lot more fun for you and for others if you look for someone who looks uncomfortable and start a conversation. Ask a question that has some relevance to the occasion. “Are you a new friend or an old friend of the host?” “I thought I might miss the whole party because of the traffic. Was there much traffic for you?” “Have you tried the cookies? Which of them would you recommend?”

You’ll have something relevant to ask as soon as you start looking outside yourself and think about how to make them comfortable.

It’s very much like giving a speech where you’re considering the interests of your audience and ways to incorporate those interests into the message.

August 11, 2016

“Good listeners make better leaders

Filed under: Observations — Barbara Rocha @ 10:00 am
Tags: , , , ,

Tim Grierson

has written a thoughtful article exploring two approaches to speaking: “take no prisoners” vs. the ability to listen and incorporate what you hear. He and I spent some time talking about my views on the subject which are also part of the article.

I’ve printed the first couple of paragraphs and included the link where you can read the whole thing. You might find it helpful as you examine your own style and how it’s being perceived.

By Tim Grierson

In a culture that considers speaking a sign of status and leadership, don’t underestimate the power of being a good listener

Last week, Hillary Clinton became the first woman to accept a presidential nomination from a major American political party. She’s done a lot to make it to this point, but commentators spent their time talking about the way she speaks.

“She’s not really at ease speaking in public, and it shows,” Andrew Sullivan wrote for New York magazine about her speech at Thursday’s Democratic National Convention. “I get that this is actually her appeal to some: that she’s a detail-oriented pol who works best off the public stage. But a president does need to connect, to inspire and to rally.” Vox’s Emily Crockett compiled a series of tweets from male pundits who dissected Clinton’s voice, pointing out an inherent double standard: “[Female leaders] have to walk a difficult line of being assertive but not too aggressive, likable but not too much of a pushover.”

http://tinyurl.com/BeAGoodListener

And for more info on speaking you can go to my website at GettingOverYourself.com.

 

August 10, 2016

Does Donald Trump WANT to be President?

Donald Trump reminds me of my son when he was 14: he’d get caught for stuff that was so ridiculous that I could only conclude that someone as smart as he wanted to get caught.

This feels a lot like that in that Trump says things that seem designed to keep him from getting elected. And, since he’s apparently a smart guy, it looks as though it’s his way of being sure he isn’t elected.

Perhaps this is his way of avoiding the actual tedious nature of BEING President. And just have the fun of being the HUGE center of attention for a year or so.

Perhaps once his numbers were terrific and it looked like being President was a real possibility for him, he just removed any boundaries..

Who knows how the election will turn out. He’s broken all the rules and has had great numbers. But please, don’t use him as a role model for your speaking–except for the part where you hone in on being perfectly clear who your audience is and tailoring your message to them.

June 14, 2016

Muhammad Ali vs. Donald Trump

In listening to recent video clips played after Muhammad Ali’s passing, it struck me that while he and Donald Trump both speak with total conviction, there’s a difference in attitude.

Ali always had a touch of playfulness as he said, “I’m the Greatest!” It always felt to me like we were enjoying it with him. Trump is obviously having a good time, but it feels much more heavy-handed and more about him.

What does that mean for our speaking? We can see how important it is to speak with conviction and not let doubts about our value enter into our speaking. And also that you can be passionate with sounding personal or angry.

There are speaking lessons all around us if we’ll take a moment to look at speakers objectively to see just what about their speaking works or doesn’t work.

Saves a lot of trial and error and moves us forward faster.

March 24, 2016

“Love means never having to say you’re sorry”–Donald? are you there?

Although I’ve never subscribed to that concept (saying you’re sorry to a loved one can make a huge difference), apparently Donald Trump does. Clearly his supporters love him regardless of what he says or does–they may even love him, in part, because he doesn’t apologize. And, it’s obvious that he is committed to standing by what he says and never apologizing. We’ll know after the election if that was a good overall strategy.

However it works out for him, I don’t recommend that you emulate this model.

There are, of course, people who apologize for everything all the time and it’s annoying. Apologizing inappropriately just draws attention and not admiration. Definitely not a leadership quality.

Yet, there is a time when apologizing gets you more credibility–with your family, your co-workers, your boss, your employees. If when you are wrong, you acknowledge it, own it, and move on–with no sense of shame or loss of credibility, you’ll get more credit and more cooperation.

 

March 2, 2016

Can anyone trump, Trump?

This whole election cycle is so interesting I hardly know where to start. They’re always interesting in terms of learning things about your own speaking–what works and what doesn’t. But this time has certainly bumped up the stakes.

The question seems to be: Can anyone trump, Trump?

One lesson to learn from for your own speaking skills is that you can’t really copy anybody else. Marco Rubio is suddenly sounding like Donald Trump in his choice of words, but his delivery falls short.

I think there are very few people in the world who could successfully carry off what Trump is doing. Listen to his voice and watch his body language–which are a huge part of his message. His voice completely condemns someone either with it’s total conviction as fact, or as completely dismissive of an idea he wants to trash.

Marco Rubio can’t quite commit because it’s not an ingrained part of his persona. So his words are matching Trumps in snideness but his voice comes short of conviction so it tends to sound more whiny or defensive.

I once heard someone say, “Never wrestle with a pig in mud. You just get dirty and the pig likes it.” Perhaps there’s something in that that can be applied here.
Part of the problem with going after Trump and trying to straighten everyone out with the facts about him, is that when his supporters are interviewed some have made it clear it’s not about the facts. They’re “mad as hell, and not going to take it anymore.”

Aristotle said something like, “People make up their minds based on emotion and justify it with the facts.” My mother always joked about people who wouldn’t listen, “My mind is made up, don’t confuse me with the facts.”

Something in one of those applies here. So trying to share facts may just make Trump’s supporters mad at you for suggesting they’re stupid.

At the least, what you may get is that you’re better off to be authentic. And that no matter how much you admire someone else’s style, or no matter how much you want to come out on top, copying probably isn’t the answer.

February 4, 2016

Trump vs. Cruz as speakers

Let’s remove the politics–if you can–and observe some points about speaking that can help you with your speaking.

Everyone seems to agree that

  • it’s Trump’s entertainment value that has caused the debate ratings to be so high
  • it’s general anger at our current “state of the union” that has attracted so much enthusiasm for Trump, Cruz, and Sanders, and that
  • misstatements, incorrect facts, or showy rhetoric haven’t caused their supporters to defect.

So, I’m only going to look at speaking style and attitude as you hone your skills in assessing why you like or don’t like any particular speaker.

Donald Trump is blustery in a childlike (sometimes childish) way. Sometimes he’s kind of like that inappropriate 4-year-old that everyone finds endearing while also recognizing the inappropriateness. Sometimes he’s like a teenager who just keeps getting louder to cover up mistakes, or who attacks by attributing his own behavior to someone else.

He makes those who he considers his audience feel included “it’s you and me.” [I would suggest that you avoid the phrase you uses so often, some version of “let me be honest with you.”]

On the other hand, Ted Cruz manages to feel like the parent to Trumps child. His words say that we’re all in this together, but his demeanor is more disapproving–of most things–even when he’s speaking positively. Where Trump seems to be spontaneous and enjoying the process and himself, Cruz seems rehearsed and careful.

Perhaps he is harking back to his debate training, but his jokes feel planned and barbed. (Ben Carson has had a few planned jokes, but his consistently flat delivery and delight in his point seem to make them actually feel funny.) You have many times heard me hold forth on the importance of pauses. But even here the his voice inflection and attitude make those pauses border on scary rather than encouraging.

One thing they have in common: they both make it sound like “it’s my way or the highway.” I can’t counsel you on how that will turn out for them, only that I don’t recommend that as a strategy in your speaking.

In contrast, Bernie Sanders and Marco Rubio are both more welcoming in their demeanor. They’re more in the mode of inviting others to listen to the voice of reason without so much of the “I’ve got an axe to grind” tone in their voices. There’s more of a feeling that “this is what I believe and you get to make up your own mind.” And there’s no question, they do believe it.

Who knows how it will end? But I encourage to use all these political presentations as part of your speaking education. I would not encourage you to try to emulate anyone. But you can look for the principles that are or aren’t working in terms of speaking and work to incorporate the principles. If you can separate yourself from your own political views in the process.

For more: http://www.GettingOverYourself.com

November 9, 2015

How can an interview not be about you?

Filed under: Tips — Barbara Rocha @ 1:33 pm
Tags: , , ,

You can make anything about you, but when you do you’re not all that happy about the results.

So, in a job interview, have some compassion for the person doing the interviewing–they have more to lose than you do if they hire the wrong person.

Keep in mind that you don’t want the job if it’s not a good fit. That means you need to pay attention to the questions while thinking about your answer in terms of what would be most useful to the interviewer. If you think about impressing them, or using those answers you memorized, you won’t look like someone they’d like to have working with them.

If you were doing the interviewing, what would you most want in someone you hired? I think that answer might include someone with a good attitude, who is curious and interested in making things run effectively. Not someone who had learned a lot of answers designed to make them look good.

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